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EAR 9.2: Unable to Delete Regular Deposits With Document Sequencing, It Gives Error ‘Payment With Zero Amounts Is Not Allowed’ (Doc ID 2708044.1)

Last updated on MARCH 23, 2021

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Unable to Delete Deposits with Document Sequencing, system gives error as below.

 

Error details
--------------
 " Payment with Zero amounts is not allowed"



Replication
-------------
1: Goto deposit with enabled document seq. click on delete deposit it gives the message the document sequencing is enabled delete the payment first. Navigation - Receivable - Payments - Online Payments - Regular Deposit.
2: Goto deposit payment tab click on minus for the payment put the reason for deleting.
3: Come back to the first tab click on delete deposit the message pops up cannot delete the payment with zero amount.

 



 

Cause

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In this Document
Symptoms
Cause
Solution
References


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