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When Initiating a Supplier Change Request the Bank Account Information is showing under Bank address instead of Bank Account when adding the New Bank Account under the Payment Profile train (Doc ID 2708950.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

PeopleSoft Enterprise SCM eSupplier Connection - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When Initiating a Supplier Change Request the Bank Account Information is showing under Bank address instead of Bank Account when adding the New Bank Account under the Payment Profile train


The issue can be reproduced at will with the following steps:
1. Navigation : Suppliers > Supplier Change Request > Initiate Supplier Change
2. Click on the Create New Request and Click on the Payment Profile from the below Train
3. Edit
4. Click on the Add Bank Account button. Displays the Add New Supplier Bank Account page
5. Provide the Bank Accounts and Bank Address details.
6. Click on Ok Button, The new added Bank account details displaying on the Payment Profile and awaiting for the submission
7. Click on the Submit of the below train.
8. Check the Confirm Changes check box and Click on the Submit button. Request submitted successfully and generate the request ID.
9. Click on the Return to Supplier Change Request Selection page. It will display the initiate Supplier Change request page.
10. Click on the Request ID hyperlink Highlighted below.

We can Observer that Bank account information is showing under Bank Address level (Bank ID,
Branch ID, Bank Account number, Branch code). Once Request got approved at SQL Developer level when checked the VNDR_BANK_ACCT the date is coming under the Address field instead of Bank account number, Bank ID, Branch ID and etc.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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