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Approval Buttons Not Available for Refund on Maintenance Worksheet (Doc ID 2709738.1)

Last updated on SEPTEMBER 10, 2020

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Maintenance Worksheet does not have Approval buttons for Refund Approval .The email link generated by the Refund Approval process opens up the Maintenance Worksheet,but on the Maintenance worksheet there are no buttons for the Approver to Approve the transaction.

The issue can be reproduced at will with the following steps:
1. Create a refund transaction from maintenance worksheet and set for approval
2. Login as approver and click on the list from worklist or click on the link from email
3. No buttons to approve or deny refund transaction

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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