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E-PIA: Fluid Content Management Tile And View Content Components Do Not Display Latest Version Of Content (Doc ID 2709754.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.


The fluid-based tile and content viewer component in Interaction Hub 9.1's Content Management system do not include a VERSION field when selecting from the Content Management Tables and are displaying old/outdated versions of the content when multiple versions exist.

Should be a VERSION field or only display current information

The issue can be reproduced at will with the following steps:

1. Go to Content Management->Managed Content->Browser Folders
2. Create a folder and then create new HTML content (or ANY type of content) inside this folder.
3. Check In and Approve the Content.
4. Create a Homepage Tile 1x2 (wide) and add this tile to the fluid homepage.
5. Go back to Content Management->Managed Content->Browser Folders, check out the content created in step 2, modify it in some way, and check it in/approve it.
6. Go back to homepage. Notice that old version is still displayed in both the tile preview and when clicking on the tile.




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