My Oracle Support Banner

Poor Performance For Create Invoice In eSettlement/Self-Service Invoice. (Doc ID 2710482.1)

Last updated on JANUARY 07, 2021

Applies to:

PeopleSoft Enterprise FIN eSettlements - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Poor performance for Create Invoice in eSettlement/Self-Service Invoice.
In eSettlement/Self-Service Invoice page, when trying to 'Copy To Invoice' a receiver_id with more than 500 lines, the system times out.



Steps:
  1.- Navigate to: eSettlement > Self-Service Invoice > Create Invoice
  2.- In 'Look Up a Packing Slip' page, select a Receipt No, with more than 500 lines
  3.- Then, press the button 'Copy To Invoice'. After a while the system times out.


The system times out.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.