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Error 'SMTP sendMail failed (server :0). Cannot send email to XXX (80,2)' Triggered when Hiring an Employee from Manage Hire or Adding a new Employment Instance (Doc ID 2711259.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The following 3 errors are triggered when trying to save a Manage Hire transaction page or by Adding a new employment instance.



Steps to replicate the issue:

Scenario#1

1. New Hires Tasks Tile > Hires > Manage Hires > select an employee
2. Add Job data > Save Job Data > Error appears

Scenario#2

1. Navigate to  Workforce Administration > Personal Information > Organizational Relationships > New Employment Instance
3. Error message observed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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