My Oracle Support Banner

E-Chatbot: Chatbot Applications Fail With '"Parse Status" : false, "Authorized" : false' Error (Doc ID 2711496.1)

Last updated on SEPTEMBER 16, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 to 8.58 [Release 8.4]
Information in this document applies to any platform.


Sample site is on PeopleTools (PT) 8.58.06. When PIA users attempt to use pages containing Chatbot functionality, the following error is seen. 

 Or the issue can be replicated by the following steps.

1) Login to ODA

2) Open the Skill

3) Click on Test Skill

4) Enter any Value and click Enter


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.