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E-AWE: Notifications and Worklist Entries are Not Generated When Delegation Framework Is Used (Doc ID 2712390.1)

Last updated on SEPTEMBER 23, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

Sample environment is on FSCM 9.2 or HCM 9.2 . When creating a delegation request, the notification email to the Delegatee/Proxy is not sent when the transaction is submitted.

 

Steps to replicate, and resulting behavior:

1) Create a new delegation request with both "From date" and "To date" populated.

2) Action: Submit the delegation request.

Result: The Proxy does not receive the notification email, or the worklist entry.

3) Action: Delegation request is accepted by the Proxy.

Result: The Delegator and the Proxy does not receive the notification email that the request was approved.

4) Action: Delegation request is denied by the Proxy.

Result: The Delegator and the Proxy do not get the notification email that the request was denied.

5) Action: Delegation request is revoked by the Delegator.

Result: The Delegator and the Proxy do not get the notification email that the request was revoked.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
  
References


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