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EPY: OnBoarding Page Shows Source Code For Some Users With Payroll Pages (Doc ID 2714013.1)

Last updated on SEPTEMBER 25, 2020

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When opening the OnBoarding Status page, the page is not seen. Instead, source code text is shown.

Customer granted security to the OnBoard Status page under the US Payroll WorkCenter. A user with access is seeing odd code, while others are able to access it.


The issue can be reproduced at will with the following steps:
1. login as employee
2. go to US Payroll Workcenter > Employee Data Maintenance > Onboarding Status > center page contains XML

Please note that this customer had coped the onboarding and added to a different Workcenter. Out of the box, the standard WorkCenter was working correctly

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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