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E-MCF: "javax.mail.AuthenticationFailedException: EOF on socket" Error When Connecting To Mail Server (Doc ID 2714256.1)

Last updated on OCTOBER 01, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

Sample Environment:
-----------------------
Tools 8.56.05
FSCM 9.2

Issue:
-------

The Email Collaboration process "EOAWMC " is not able to process the emails from the inbox of the mail server.  The process run status is success, but emails on the mail server remain unread.  Upon investigation, it is identified that the connection to the mail server is failing. The PSFT_EMC_GETMAIL node is setup for POP3, and secure port of 995.

The Integration Broker (IB) log shows the following error.

Error:

Expected Behaviour:
---------------------
The Email Collaboration process should be able to process/read the emails in the mailbox and delete the emails retrieved.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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