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HCM Candidate Gateway Application Print Error : "Active template file not found in the template definition HRS_BIP_APPL_2" (Doc ID 2714317.1)

Last updated on SEPTEMBER 28, 2020

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When user is trying to print an applicant's job application , receives an error

Active template file not found in the template definition HRS_BIP_APPL_2 for date 09-21-2020
 PSXP_RPTDEFNMANAGER.TemplateDefn.OnExecute Name:GetActiveTemplateFile PCPC:17248 Statement:356
Called from PSXP_RPTDEFNMANAGER.ReportDefn.OnExecute name: GetTemplateFileRuntime statement 2214
Called from PSXP_RPTDEFNMANAGER.ReportDefn.OnExecute name :ProcessReport statement: 1458
Called from HRS_PRNT_APPLN.PrintApplication OnExecute name: generate report statement : 1194
Called from HRS_PRNT_APPLN.HRS_PRNT_APPWRK.HRS_GEN_REP Fieldchange statement : 8

Steps to reproduce the issue:
Navigate to Employee Self Service Dashboard > Recruiting tile > Search Job Openings > click on job opening > click on Application > Print > click to generate report , error received




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