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The Receipt Notification (EOAW_NEM) process does not send Notification to the Requester when an Additional Voucher is generated for the Purchase Order without any Receipt. (Doc ID 2714608.1)

Last updated on SEPTEMBER 25, 2020

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


The Receipt Notification (EOAW_NEM) process does not send notification to the Requester when an additional voucher is generated for the Purchase Order without any receipt.

The issue can be reproduced at will with the following steps:
1. Create eProcurement Requisition with an item (1000 USD)
2. Select Amount only option
3. Save and submit
4. Expedite Requisitions
5. Check PO ID in the Sourcing Workbench page
6. Open Purchase Order
7. Set Receipt Required
8. Matching : STANDARD
9. Save and Dispatch it
10. Create voucher by copying Purchaser order
11. Change the price to 500 USD
12. Run matching
13. Received Matching Exceptions   
14. Run NEM_MAIN job
Receipt Notification Email is sent
15. Create Receipt
16. Receive Amount  500 USD
17. Check the receipt status of Purchase Order : Partial
18. Run Matching Process
19. Create another Voucher 
20. Enter Merchandise Amount : 200 USD
21. Save and Run Matching process
22. Match Status : Exceptions
23. Run NEM_MAIN Job
Issue : No Receipt Notification is sent at this time.

Changes

N/A 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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