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EBI92:India GST do Not Calculate In Billing If Bill To And Ship To Customer Id's Are Different (Doc ID 2714749.1)

Last updated on OCTOBER 18, 2021

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:-
India GST not calculated in Billing if Bill To and Ship To Customer Id's are different

Steps To Replicate:-
1. Setup India GST.
2. Setup a customer 'A' which is Bill To and Sold To but NOT Ship To.
3. Setup another customer 'B' which is only Ship To and NOT Bill To and Sold To.
4. For customer 'A' Click on Sold To Selection link and make sure the Ship To Id is the Customer 'B'
5. Customer Tax Applicability (GST setup seems to be allowed only for Ship To and not Bill To customers), So setup customer 'B' here.
6. Create a Fix fee Contract for customer 'A' using the 2 products for which GST setup has been done, create accounting entries, billing plan and revenue plans.
7. Run CA_BI_INTFC process to bring the data to billing.
8. Run BIIF0001 process so that the invoice will create.
9. Finalize the invoice and see that the invoice has been finalized without GST amount.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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