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EAR92:User is Losing Contact Information After Creating Customer Contact (Doc ID 2715294.1)

Last updated on SEPTEMBER 29, 2020

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:-
User is losing contact information after creating customer contact.

Steps To Replicate:-
1. Search for any customer from Customers > Customer Information > general Information.
2. Select the Contact Information page.
3. Search for any contact from the page.
4. Create a new user profile and save the page. User profile is saved.
5. Click on Returns to Search and select the same contact and see that the saved information is lost.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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