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GP UK Missing Student Loan Plan Type From FPS (Doc ID 2715820.1)

Last updated on NOVEMBER 26, 2021

Applies to:

PeopleSoft Enterprise HCM Global Payroll UK - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Missing Student Loan Plan Type from FPS

The issue can be reproduced at will with the following steps:
1. The employee was rehired straight after termination and had a student loan present in their existing record.
2. The system processed a student loan deduction against their terminated record it has not stored the plan type. Instead, the plan type has been captured against their rehired record even though no deduction was made.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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