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E-FLUID: PT 8.58 When Navigating From Ihub To Content Provider the Branding is Lost With Fluid Pages (Doc ID 2716355.1)

Last updated on OCTOBER 01, 2020

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On PT 8.58 when setting up branding for the iHub via Theme Builder and expecting it to work correctly on the content provider too it has been noticed that when navigating from the iHub to the Content Provider users are losing the iHub (portal) context with fluid pages. 

Anytime a user clicks on a tile in the iHub for fluid navigation in the Content Provider (HCM) the user is losing the iHub (portal) context with fluid pages using the content provider's URL contexts instead (but the home icon always takes be back to my iHub home page as it should). If the user uses the navbar to navigate to classic (or classic plus) pages from the iHub to the Content Provider via Unified navigation, then the portal context is working as it should and the branding theme carries over as well.

Branding should remain as the iHub banding and not switch to the content provider branding for all links from the iHUb to the content provider regardless if the page is classic or fluid.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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