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E-PORTAL : Unified Navigation " An error has occurred that has stopped this transaction from continuing " When accessing Navigator (Doc ID 2716614.1)

Last updated on OCTOBER 02, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

PeopleSoft Only SSO has been configured between HCM and FSCM(A). For testing purpose, customer wanted to add FSCM(B) and remove FSCM(A).

After adding FSCM(B), logging to HCM and users are unable to use Navigator and it throws the following error,

 

  

An error has occurred that has stopped this transaction from continuing

 

The issue can be reproduced at will with the following steps:

1. Log into HCM(PIA)

2. Click Navigator on the PeopleSoft header

3. Instead of showing Unified Navigation(FSCM) folder, HCM Folders and Content references it shows the above error





Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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