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SEVIS Import Error S0002 'Invalid Organization Information' (Doc ID 2718437.1)

Last updated on OCTOBER 13, 2020

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.


After downloading and importing a SEVIS alert file, the result shows error code S0002,  'Invalid organization information'. 

The downloaded .XML - when manually reviewed - appears to contain valid student information, and therefore would be expected to load successfully. 

The issue can be reproduced with the following steps:

  1. Navigate to Campus Community > SEVIS > SEVIS Import.
  2. Run Process, via Import Process. 
  3. Review results, via Import Results, File Upload Result tab. 


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