My Oracle Support Banner

Correct 2021-2022 ISIR Records Pages Show Incorrect Label ‘Legal Resident Before 01-01-95’ (Doc ID 2719338.1)

Last updated on NOVEMBER 22, 2020

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

On the 2021-2022 ISIR Correction Component, Student and Parent Information pages/tabs, there is an incorrect label “Legal Resident Before 01-01-95”.

The part that is the problem is the ‘95’, which should instead be ‘16’ or ‘2016’. 

The issue can be reproduced at will with the following steps:

  1. Navigate to Financial Aid --> Federal Application Data --> Correct 2021-2022 ISIR records. 
  2. On the Student Information tab, scroll to the ‘Student Data – Background Info’ section and observe the label on the top row, near the middle of the page.
  3. Repeat step 2 on the Parent Information tab. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.