My Oracle Support Banner

ECA: Contract Work Center Dashboard - Contracts Billing Analysis Pivot Grid Is Not Displaying the Contents When "Calendar" Field Is Not Populated in the Prompts for the Grid Settings (Doc ID 2719386.1)

Last updated on OCTOBER 12, 2020

Applies to:

PeopleSoft Enterprise FIN Contracts - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Contract Work Center Dashboard - Contracts Billing Analysis pivot grid is not displaying the contents when "Sold To" and "Number of Months" fields are not populated in the Prompts for the grid settings.

Replication Steps

  1. Navigate to Contract WorkCenter.
  2. Under the Main tab, click on "Contracts WorkCenter Dashboard" under the Links section.
  3. Contracts Billing Analysis shows some content.
  4. Click on the Settings > Prompts option and for example, select the business unit  'US001', Sold To Customer as '1000' and currency as 'USD' (Do not fill Calendar fields) and click OK. There is data associated with this content.
  5. Notice that the chart is blank. This is incorrect.
  6. But when appropriate Calendar field is populated, the chart does show contents.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.