Disburse Aid Disbursement Button Error: 'Remote program FAPDISBR failed with reason: FETCH-DISB'
(Doc ID 2719801.1)
Last updated on OCTOBER 13, 2020
Applies to:PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.
When attempting to invoke on-line disbursement, the following error occurs, beginning with the following:
"Remote program FAPDISBR failed with reason: FETCH-DISB."
The issue can be reproduced at will with the following steps:
- Navigate to the disburse aid, or disburse aid with override components, for the student, term, and item type.
- Click 'Override Authorization' box if appropriate.
- Click 'Authorization' button.
- Click 'Disbursement' button.
The problem tends to be specific to one instance or a few instances, with the process working in most other instances.
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