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E-PORTAL: Error on Page: "Site Name Is Not Valid. Check Your Url Syntax And Try Again." After Setting Up a New Site (Doc ID 2720181.1)

Last updated on OCTOBER 15, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

On: 8.57, Portal Technology

When clicking on URL's from various links from Fluid tiles, like "My Pending Receipts" and "My Voucher Approvals", users are getting the below error.


ERROR MESSAGE:
----------------------

 

The URL is using "ps_newwin" instead of the correct site name followed by "_newwin". For example, https://hostname/psp/ps_newwin/EMPLOYEE/ERP/c...

The site name is "newsite". If the URL is manually replaced with the correct site name, it works. For example: "https://hostname/psp/newsite_newwin/EMPLOYEE/ERP/c...


STEPS:
----------------------
The issue can be reproduced at will with the following steps:
1. Log into the Application.
2. Click on a Tile.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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