Remaining Pay Periods On Employee Self Service and On-Demand Event Maintenance FSA Worksheets and Benefits Confirmation Statements Do Not Match Causing Different Pay Period Costs. (Doc ID 2720475.1)

Last updated on OCTOBER 02, 2023

Applies to:

Symptoms

When an employee logs in to self service > Benefits Enrollment and enrolls in Flexible Spending Accounts (FSA) using the Worksheet, the Remaining Pay Periods do not appear to use the deduction frequency for biweekly employees where only 24 pay periods are used to take FSA deductions.  The FSA Worksheet on the On-Demand Event Maintenance Enrollment page may or may not have the same results as the Self Service Worksheet.

When the Event is Finalized, the Confirmation Statement's FSA Pay Period costs do not match the FSA Worksheet results on at least one of the components causing confusion for employees and administrators.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.