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FSA Worksheet's Remaining Pay Periods On Employee Self Service and On Demand Event Maintenance Does Not Match Benefits Confirmation Statements Causing Different Pay Period Costs. (Doc ID 2720475.1)

Last updated on OCTOBER 15, 2020

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When an employee logs in to self service > Benefits Enrollment and enrolls in Flexible Spending Accounts (FSA) using the Worksheet, the Remaining Pay Periods do not appear to use the deduction frequency for biweekly employees where only 24 pay periods are used to take FSA deductions.  The FSA worksheet in On Demand Event Maintenance Enrollment page also has the same results as the Self Service Worksheet.

When the Event is Finalized, the Confirmation Statement's FSA Pay Period costs do not match the FSA Worksheet results causing confusion for employees.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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