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Selection of EMPLID or Action Icon from List No SSN Employees in Benefits WorkCenter Triggers Error: xml is invalid (Doc ID 2720907.1)

Last updated on OCTOBER 16, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Clicking the EMPLID or Action icon hyperlinks for any employee in the No SSN Employees list on the Benefits WorkCenter triggers the following error:

ERROR
-----------------------
xml is invalid

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Benefits WorkCenter (Navigation: Workforce Administrator homepage > Benefits WorkCenter tile).
2. Click on an EMPLID or the Action icon in one of the lists under Audit Exceptions.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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