New Enrollments Do Not Appear to End Prior Enrollments
(Doc ID 2721337.1)
Last updated on OCTOBER 19, 2020
Applies to:PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
When processing an event for a person with multiple jobs (i.e. multiple empl record numbers), new enrollments do not appear to be terminating the old ones.
The issue can be reproduced at will with the following steps:
1. Run the Benefits Administration process for multijob employee(s) (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing).
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document