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E-PIA: MessageBox is not Closing if %ATTACHMENT_CANCELLED is Used and 'Cancel Message Window' Appear After Attachment Window in PT 8.58 (Doc ID 2721424.1)

Last updated on APRIL 26, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.


In PT 8.58, whenever there is 'cancel message window' appear after 'attachment window'. It is not closing on clicking 'CANCEL' or 'OK'. In PT 8.56 it was working fine.

Note1: this issue is specific to the File attachment function where ever there is a pop up window after file attachment window.

Note2: The delivered file attachment modal functionality can be modified to show a 'Cancel Message Window' by using '%Attachment Cancelled' function.


Scenario 1:

  1. Open HCM PIA
  2. Go to the navigation Root > Global Payroll & Absence Management > Payee Data > Garnishments/Court Orders > Assign Court Orders GBR.
  3. Go to the tab - Store Order Files
  4. Without giving any data, Click on Add attachment - File attachment window will be opened
  5. Click on Cancel button. Highlighted fields are required error window will be pop up
  6. Click on OK button in error window
  7. Issue occur: In PT858 Instance- only the error window is being closed and file attachment window is not being closed. We keep on getting the error message while clicking on the cancel button. In pt856 Instance, Both error window and file attachment window are getting closed.


Scenario 2:       

  1. Login to application designer.
  2. Open AttachAdd.FieldChange() Peoplecode
  3. Comment the "&MESSAGE_LVL = 1" as mentioned below.



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