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From Design a Form Tile, After Entering the Approver Userslist Details and Click OK Button, Users Receive an Error Message: Unable To Create Form (Failed To Create The Approval Process. (18081,11020)) (Doc ID 2722190.1)

Last updated on OCTOBER 28, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

From Design a Form Tile, Users receive an error message after entering approver userslist details and click 'OK' button.


ERROR

Result:Failed to create the approval process. (18081,11020)


Steps to Replicate Issue:

1.  Navigate to main menu > Enterprise Components > Forms > Design a Form
2.  Enter data for all required fields
3 . Enter the instructions
4.  Enter form fields
5.  Enter  attachment template details
6.  Publish to menu details by selecting the appropriate menu and sequence number
7.  Enter Approver Userslist details and click 'OK' button

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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