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ELM 9.2: After Upgrade of Chrome as of July, 2020, When Learner launches SCORM 2004 Content and Completes the Content, the Results of Status of the Content is Not Updated in the ELM application. (Doc ID 2722202.1)

Last updated on JUNE 12, 2021

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After upgrade of Chrome as of July, 2020, when Learner launching SCORM 2004 content and completes the content, the results of status of the content is not updated in
the ELM application.
 
Note: If Learner launches and completes SCORM 2004 content on the latest versions of Edge and Firefox, the results of status of the content is updated in
the ELM application. 
 

Steps to Replicate this Issue:

1. Open updated Chrome Browser, log in ELM application as a learner
2. From Find Learning page, enroll and launch a SCORM 2004 web-based class
3. complete the content and click Exit on the final page.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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