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E-PIA/E-PORTAL: In a KIOSK situation, the Fluid Navigator Is not Refreshing when Login/Logout Is Done Using Multiple Accounts - the Navigator Shows Previous User's Menu Items (Doc ID 2722849.1)

Last updated on OCTOBER 26, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Symptoms

In a Kiosk situation, the Fluid Navigator is not refreshing when login/logout is done using multiple accounts - the Navigator shows previous user's menu items.


The issue can be reproduced at will with the following steps:

1. Login as user 1.
2. Open the navigator and verify what menu items user 1 has access to.
3. Logout using the Sign Out link under the Actions menu. You are returned to the login page.
    DO NOT CLOSE THE BROWSER.


4. Login as user 2.
5. Open the navigator and note that all the folders that the first user sees are available.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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