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Issues With Database Locking When Running SSR_HE_DATA Process (Doc ID 2723546.1)

Last updated on OCTOBER 29, 2020

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


When running the SSR_HE_DATA process locks are occurring caused by the following SQL:
UPDATE PS_SSR_HE_IN_EX_FL SET SSR_HE_ACTIVE = :1 WHERE INSTITUTION = :2 AND SSR_HE_RET_NAME = :3 AND SSR_HE_ACTIVE = :4

EXPECTED BEHAVIOR

The issue can be reproduced at will with the following steps:
1. Records and Enrolment > HESA Reporting > Extract Processing > Create Extract
2. Note the system locks when running




Cause

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In this Document
Symptoms
Cause
Solution
References


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