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When A Provider Group Number is Changed, the Old Number is Displayed On the Fluid Life Plan Detail Pages (Doc ID 2723639.1)

Last updated on JUNE 21, 2023

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When a Vendor or Group number is changed on the Benefit Plan Table, the Fluid life and AD/D details page in self-service (Employee Self Service > Benefits Summary and select the Life and AD/D tile), shows the older group number.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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