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E-CLOUD: Cloud Manager Linux or Windows Image Exclamation Point Icon In Infrastructure Settings (Doc ID 2725847.1)

Last updated on JANUARY 21, 2021

Applies to:

PeopleSoft Cloud Manager - Version 10 and later
Linux x86-64 on Oracle Public Cloud

Symptoms

Cloud Manager Linux or Windows Image on Infrastructure Settings does not get populated properly, a red exclamation point icon appears next to it.

 

 

However, other images can be retrieved correctly.

The Oracle Cloud Infrastructure Server user associated to the Cloud Manager is a member of the administrator group and the Refresh OCI Metadata process has been run.

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Cloud Manager Settings > Infrastructure Settings
2. Select an Image for Linux or Windows and choose a version from the pull down menu.


Cause

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In this Document
Symptoms
Cause
Solution
References


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