Issue with Alert Framework is not Sending Consolidated Emails
(Doc ID 2726049.1)
Last updated on NOVEMBER 04, 2020
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
HCM PUM 34
PeopleTools 8.58
Symptoms
Alert notification Query is created to return 4 rows in one email, however is returning 4 emails.
Steps to reproduce the issue:
1. PSQuery for Alerts Framework created: in Query Manager, the query is created with the field Emplid, HR_STATUS and SUPERVISOR_ID
2. Alert Definition Setup: based on the query created
3. User List Definition created for alerts: user list definition is created based on role created by the customer.
4. Running the alerts with Query option : Run Selected Queries for the query
Email Alerts Generated are:
First email:
1 row
Second email:
2 rows
Third email:
3 rows
Fourth email:
4 rows
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |