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E-LDAP: Unable to Login with LDAP Credentials over SSL - Error "Your User ID and/or Password are invalid." is Displayed (Doc ID 2728325.1)

Last updated on NOVEMBER 12, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.


When attempting to login with LDAP credentials, the following error occurs.
Note: The configuration page is set to only work with the secure Port 636 and Test Connectivity shows SUCCESS.

The issue can be reproduced at will with the following steps:
1. Login with LDAP credentials.
2. Error is shown: Your User ID and/or Password are invalid.




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