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BRON (NLD feature): XSD Incoming Messages Validation Causes Application Server Shutdown. (Doc ID 2728412.1)

Last updated on AUGUST 19, 2021

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When processing incoming messages, XSD validation triggers a shutdown of the application server which can be seen in the app server logs, such as:

In one example case, the issue was able to be worked around by increasing the number of instances on the app-server.  The usual number of instances was 2 or 3, and these were increased to 15. However, this institution found the approach was not foolproof and caused other problems. For a regular situation it was stable but crashing could still occur when a major amount of messages needed to be processed. But more importantly, each instance takes a significant amount of system resources. So, long term, the increased number of instances was deemed not sustainable and reverting back to the normal number of instances will be necessary. 




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