ELM 9.2: JPM_CAT_FULLSYNC Message Receives Status Timeout in Service Operations Monitor
(Doc ID 2728900.1)
Last updated on MARCH 17, 2021
Applies to:
PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Integrated with HCM 9.2 and ELM 9.2, JPM_CAT_FULLSYNC messages times out with status Timeout in Service Operations Monitor
Steps to Replicate Issue:
1. Setup integration for Service Operation JPM_CAT_FULLSYNC.INTERNAL into JPM_CAT_FULLSYNC.VERSION_3 from HCM environment to JPM_CAT_FULLSYNC.VERSION_ 3
into JPM_CAT_FULLSYNC.VERSION_ 3 in ELM environment.
2. In HCM, run Process Full Data Publish to publish Service Operation JPM_CAT_FULLSYNC
3. Message JPM_CAT_FULLSYNC generated in HCM and go to the status Done.
4. In ELM, message JPM_CAT_FULLSYNC goes to the status TimeOut
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |