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Fluid Employee Self Service Benefit Details Tile Subtiles Show "You Are Not Authorized For This Page" when Accessed through Portal (Doc ID 2729064.1)

Last updated on NOVEMBER 16, 2020

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an employee logs in to Portal and selects the Benefit Details tile, all tiles on that page are displaying the stated error; however, they actually do have access because when they click on the tile, it still works. These tiles display properly when the employee logs in directly to HCM.

ERROR
-----------------------
You are not Authorized for this page

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Employee logs into Portal.
2. Select the Benefit Details tile.


 

Cause

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In this Document
Symptoms
Cause
Solution
References


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