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E-CLOUD: Creating PeopleSoft Environment Using Cloud Manager Lift & Shift Failed - ORA-15204: database version 11.2.0.0.0 is incompatible with diskgroup RECO (Doc ID 2729095.1)

Last updated on MAY 19, 2023

Applies to:

PeopleSoft Cloud Manager - Version 11 and later
Information in this document applies to any platform.

Symptoms

Shift Provisioning

When attempting to create PeopleSoft Environment using Cloud Manager Lift & Shift,
the following error occurs in the:

/opt/oracle/psft/home/psadm2/psft/data/cloud/cmlogs/envs/<env name>/SHIFT_DEPLOY_instance_1_<date time>/psft_activity_dbtier_install_3_<date time>/remote_out.log

file on the Cloud Manager instance:

ERROR
-----------------------
ORA-19870: error while restoring backup piece c-1905245544-20201104-00
ORA-19504: failed to create file "+RECO"
ORA-17502: ksfdcre:4 Failed to create file +RECO
ORA-15001: diskgroup "RECO" does not exist or is not mounted
ORA-15204: database version 11.2.0.0.0 is incompatible with diskgroup RECO

Cause

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In this Document
Symptoms
Cause
Solution
References


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