Wrong Set ID shown in Registration Details in Manage Request Approval (Doc ID 2729931.1)

Last updated on MARCH 22, 2021

Applies to:

Symptoms

When customer goes to Manage Request Approval and searches for an approval request they choose an approval to review but on the Registration Details page the SetID is not the same as the set id they searched on. 

Steps
1) Create a new Approval Process Set up for SUP_OB_SUPPLIER for definition ID: WCARE. Set Path Criteria and Step Criteria both to ALWAYS TRUE

2) Change Supplier Request Template to have SETID = WCARE

3) Change Supplier Request System Set up so that Approvals are required for everything

4) Go to PeopleTools -> Security -> User Profiles -> User Profiles and remove Vice President role from VP1

5) Register a supplier

6) Go to Suppliers -> Supplier Registration -> Manage Request Approval and submit request for approval

7) Log in as VP2 and go to Manage Request Approval

Search with SETID = WCARE

8) Choose the registration

9) On the new page, click on Registration Details

10) On the new page, note that the SETID = SHARE, not WCARE

See replication steps here.

Changes

Cause

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