Deductions Did Not Calculate for New Benefit Plans when Running Calculate Deductions for Payroll Interface
(Doc ID 2729977.1)
Last updated on DECEMBER 20, 2022
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
New Benefit Plans were set up in Plan Types 10 and 12 for Open Enrollment. When deductions were calculated for Payroll Interface for the first pay period of the new year, the deductions did not calculate for the plans.
Steps to reproduce the issue:
1. Process Open Enrollment through to finalization with employees electing new Plans (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing).
2. Run Calculate Deductions (Navigation: Payroll Interface > Pay Period Deductions > Calculate Deductions).
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |