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Punchout: XML Parser Error When Returning Items From Cart To PeopleSoft (Doc ID 2730303.1)

Last updated on MARCH 06, 2023

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
Information in this document applies to any platform.


XML Parser error when returning items from cart to PeopleSoft

When trying to create a direct connect order and bring the items from the supplier cart back into PeopleSoft getting a XML parser error and no items are returned. 

The issue can be reproduced at will with the following steps:
1. Create a new requisition
2. Punchout to supplier website
3. Choose any item and add to cart
4. Press on Submit order for approval.  Getting error:




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