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E-RD: "Can't reach this page" Error After Server Upgrade Trying to View Reports (Doc ID 2731273.1)

Last updated on NOVEMBER 24, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Symptoms

Error when trying to view reports in Process Monitor / Report Manager after recent server upgrade. Click on the file name link and see the following error...
 

Can't reach this page
Make sure the web address is correct
Error Code: INET_E_DATA_NOT_AVAILABLE


The issue can be reproduced with the following steps:
1. Submit any process request to WEB destination
2. Monitor the process request to success and click on the report link
3. Observe error
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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