EEX 9.2: Expense Reports That are Resubmitted are Being Paid Before They are Fully Approved.
(Doc ID 2731741.1)
Last updated on NOVEMBER 27, 2023
Applies to:
PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Expense reports that have been resubmitted (either after being withdrawn or sent back for various reasons) are being paid before they are fully approved.
STEPS
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The issue can be reproduced at will with the following steps:
Scenario 1:
1. Enable HR supervisor and pre-pay auditor approval in transaction definition.
2. Create an expense report and submit it for approval.
3. Withdraw the expense report and resubmit it and note that it goes to approved for payment.
Scenario 2:
1. Enable HR supervisor and pre-pay auditor approval in transaction definition.
2. Create an expense report and submit it for approval.
3. Login as HR Supervisor and approve the report and note that it routes to pre -pay auditor
4. Now login as pre-pay auditor and send back
5. Now login as employee and resubmit the report and note that it goes to approved for payment.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |