Savings Plan Employer Match is Being Taken Even When Employee Does not Have Enough Net Pay to Take Employee Deduction. (Doc ID 2731931.1)

Last updated on AUGUST 15, 2023

Applies to:

Symptoms

For a savings plan which allows employees an employer match, when employees do not have enough hours in the pay period resulting in the paycheck deductions for the savings plan employee contribution amount not being taken, (Reason not taken - net pay), the employer match is still being allowed.

 The issue can be reproduced at will with the following steps:
1. Run Calculate Payroll for an employee with very few hours. Navigation: Payroll for North America > Payroll Processing > Produce Payroll > Calculate Payroll
2. Review the employee's paycheck deductions.  Navigation: Payroll for North America > Payroll Processing > Produce Payroll > Review Paycheck > Paycheck Deductions tab.

Changes

Cause

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