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E-WF: Emails are Not Being Sent to Internal Email addresses (Doc ID 2731953.1)

Last updated on JULY 07, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

Sample site is on PeopleTools 8.56.xx. They find that emails can be sent to external email addresses, but see the following error when an email is sent to an internal email address.

 

ERROR

-----------------------

 

The issue can be reproduced at will with the following steps:

  1. Send an email from PeopleSoft to an internal recipient.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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