If there are More than 100 Adobe Signature Users, Get the Error When Clicking The Prepare And Route for e-Signature
(Doc ID 2732161.1)
Last updated on APRIL 04, 2025
Applies to:
PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
If there are more than 100 Adobe signature users, get the error when clicking the Prepare and Route for e-Signature button
The issue can be reproduced at will with the following steps:
Setup : Configure OAUTH for Adobe Sign
1. Navigate : Supplier Contracts > Supplier Contracts Setup > Configure OAUTH Setup
Adobe Sign has 1500+ account users. One of the Users email address has been added to VP1_CLONE in the Account Users grid
2. Login VP1_CLONE
3. Create Contract & Contract document
4. Click Prepare and Route for e-Signature
Issue : Getting an Error
Changes
Not Applicable
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |