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E-PIA: On PT8.55 Career Recruitment the Forgot Password Reset Is Not Working with Chrome Browser (Doc ID 2733262.1)

Last updated on DECEMBER 01, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

This issue ONLY happens on PT 8.55 when using Chrome Browser.

The issue can be reproduced at will with the following steps:

1) In Chrome, click the sign-in link. Navigate to Careers, Create user, and
logout.
2) Then Navigate to Careers, click Forgot Password.
3) Enter your user name.
4) Answer the secret security password and then click to get your new
password.
5) System generated password sent to the email address provided
6) Sign in using the new password and you get taken back to the home page
again without signing in. No change password popup appears to change the new password. This
popup works in every other browser.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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