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HECS Reconciliation and SA-HELP Loan Processing Does Not Recognize Financial Aid Item Types as Payments (Doc ID 2733281.1)

Last updated on SEPTEMBER 23, 2021

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The 'Process HECS Reconciliation' (SFPBHECS COBOL program) and 'Maintain SA-HELP Loan' does not recognize Financial Aid Item Types as payments for Commonwealth Supported Students. As a result,  the current HECS Reconciliation process reverses the student's HECS discount, and the full amount of the course fees are deferred by the HECS-HELP Loan.

Financial Aid item types are a higher priority than the HECS deferral item type. When the deferral posts, it remains in excess on the student account. Payment swapping does not occur.

The Campus Solutions Financial Aid module is being used, and payment of charges by Financial Aid should be considered as a payment by the HECS Reconciliation process. The HECS Discount should remain on the student account.

The issue can be reproduced at will with the following steps:

  1. Navigate to Student Financials, Tuition and Fees, Australian Loan Processing, Process HECS Reconcilation.
  2. Select a run control.
  3. Populate the run control for the career, term, and enter a student who has had the HECS Discount posted to their account and has Financial Aid posted to their account.
  4. Submit the process to the process scheduler.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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