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Employee Receiving Error Message during Open Enrollment that Annual Pledge to Flexible Spending Account Is Less than Year-to-Date Contributions (Doc ID 2733301.1)

Last updated on DECEMBER 01, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an employee elects an annual pledge for the new benefit year less than that in the current year, the following error message is triggered:

ERROR
-----------------------
Your pledge cannot be less than $x,xxx.xx, which is how much you have already contributed to this plan.

Steps to reproduce the issue:

     1. Employee elects an annual pledge less than that in the current year during Open Enrollment (Navigation: Employee Self Service > Open Enrollment tile > Benefits Enrollment step > Flexible Spending Accounts (FSA) card).

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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