Guided Self Service AWE Routing to Wrong Approver When Submitter Has Multiple Jobs
(Doc ID 2733352.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When a manager with multiple employee records submits a GSS transaction acting as EMPL_RCD > 0 job, the approval is routing to the supervisor of the EMPL_RCD = 0 job.
The issue can be reproduced at will with the following steps:
1. As manager with two+ jobs, submit GSS transaction from My Team page while acting as Job from EMPL_RCD = 1.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |