My Oracle Support Banner

Guided Self Service AWE Routing to Wrong Approver When Submitter Has Multiple Jobs (Doc ID 2733352.1)

Last updated on DECEMBER 08, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When a manager with multiple employee records submits a GSS transaction acting as EMPL_RCD > 0 job, the approval is routing to the supervisor of the EMPL_RCD = 0 job.

The issue can be reproduced at will with the following steps:
1. As manager with two+ jobs, submit GSS transaction from My Team page while acting as Job from EMPL_RCD = 1.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.